Motorola Edge 60 Pro 5G (Pantone Shadow, 8GB RAM, 256GB Storage)

Motorola Edge 60 Pro 5G Mobile Phone Information

Technical Details

OS	‎android 15
RAM	‎8 GB
Product Dimensions	‎16.09 x 7.31 x 0.82 cm; 450 g
Batteries	‎1 Lithium Ion batteries required. (included)
Item model number	‎XT2507-2
Connectivity technologies	‎Bluetooth, USB, Wi-Fi
GPS	‎Gps
Other display features	‎Wireless
Resolution	‎1220 x 2712 pixels
Form factor	‎Bar
Colour	‎Pantone Shadow
Battery Power Rating	‎5500 Milliamp Hours
Phone Talk Time	‎29 Hours
Manufacturer	‎Motorola Mobility Llc
Item Weight	‎450 g

Additional Information

ASIN	B0F83HD8SQ
Customer Reviews	4.2 4.2 out of 5 stars    205 ratings 4.2 out of 5 stars
Best Sellers Rank	#1,654 in Electronics (See Top 100 in Electronics) #95 in Smartphones
Date First Available	9 May 2025
Manufacturer	Motorola Mobility Llc
Packer	Motorola India Pvt Ltd 12th floor, Tower-D DLF phase-3, Cyber Greens, Gurgaon-122001
Item Dimensions LxWxH	16.1 x 7.3 x 0.8 Centimeters
Net Quantity	1.0 Count
Generic Name	Smartphone

Feedback

🔄 Return & Refund Policy

Thank you for shopping with us. We aim to ensure your satisfaction with every purchase. Please read our return and refund terms carefully.

🟢 Return Eligibility

A return request will be accepted only if:

• Wrong product received

• Damaged product received

• Product has a manufacturing defect

• Product received is different from the description/images shown on our website

📝 For all above cases, customers must submit an unboxing video and photos within 48 hours of delivery.

🔴 Non-Returnable / Non-Refundable Items

For hygiene and safety reasons, the following items are not eligible for return or refund unless damaged/defective:

• Personal care / grooming products

• Cosmetics / makeup

• Innerwear, swimwear & socks

• Consumables (food, supplements, fragrances)

• Customized / personalized products

• Items purchased during clearance sale

🔁 Replacement / Exchange

If the product is eligible for return:

• A replacement/ exchange will be provided for the same product only

• Replacement is subject to stock availability with the vendor

• If replacement is not available, refund will be processed

📦 Return Pickup Process

• After approval, our logistics partner will arrange a pickup

• Product must be:

  • Unused

  • In original packaging

  • With tags, labels, accessories & warranty cards (if applicable)

If pickup is denied due to missing packaging or use-damage, the return will be rejected.

💰 Refund Timeline

Refund will be processed only after:

• Product is received back at vendor warehouse

• Vendor quality check (QC) is completed and approved

Refund method:

Payment Type	Refund Mode
Online Payment	Credited to original payment method
Cash on Delivery	NEFT/UPI transfer to customer's bank account

🕒 Refund Time: 7–12 business days after QC approval

❌ Order Cancellation

• Orders can be cancelled only before dispatch

• Once shipped, cancellation is not allowed

If customer rejects delivery (self-cancellation), two-way shipping fees will be deducted from refund (if applicable).

📍 Vendor-Based Fulfillment Notice

As we operate through multiple vendors/brands:

• Return approval is subject to vendor’s policy and QC

• Processing time may vary depending on vendor location and logistics

⚠️ Fraud Prevention

Return/refund requests will be rejected in cases of:

• Used/damaged product by customer

• Fake claims or missing items

• Different product returned

📦 Shipping Policy

Thank you for shopping with us. Please read the shipping terms below:

🚚 How Shipping Works

We work with multiple vendors and brand partners. When you place an order on our website:

• The product is shipped directly from the vendor / brand warehouse to your delivery address.

• Packaging and dispatch time may vary depending on the vendor's location and stock availability.

📅 Processing & Dispatch Time

• Orders are typically processed and dispatched within 2–5 business days.

• In case of delay from the vendor due to stock, logistics, or festival load, our support team will update you.

🚀 Delivery Timeline

Once dispatched, the estimated delivery time is:

• 5–10 business days (Pan India)

• Remote locations may take additional time

Delivery timelines may vary based on vendor warehouse location, courier partner, and serviceability.

💰 Shipping Charges

• Shipping charges (if applicable) are calculated at checkout.

• Free shipping may be offered during promotions or on selected items.

🛒 Multiple Vendor Orders

If your order contains items from different vendors:

• They may be shipped separately

• You will receive separate tracking details for each parcel

🔎 Order Tracking

Once your order is dispatched, you will receive:

• Tracking ID

• Courier partner name

• Live tracking link (via SMS/WhatsApp/Email)

🏷️ Delivery Attempts

The courier partner will make two attempts for delivery.
If delivery fails due to:

• Wrong address

• Unreachable contact number

• Customer unavailability

…the shipment may be cancelled or returned by the courier company.

📍 Address Change

Shipping address can be changed only before dispatch.
After dispatch, address changes are not possible.

⚠️ Delays & Exceptions

Shipping delays may occur due to:

• Weather disruption

• Courier operational issues

• Festival season load

• Vendor stock delays

We will keep you informed in such cases.

🛑 Important Note

We are a multi-brand & multi-vendor marketplace.
While we coordinate with vendors and logistics partners for timely delivery, we are not responsible for operational delays at vendor or courier end.
However, our support team will always assist until resolution.